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Booking Policies

For our Shojin Ryori experience, please make your booking at least 3 days in advance. For all other experiences, please make your booking at least 24 hours in advance. This allows us to prepare the best experience possible for you. If the master is not available on your desired date, we will do our best to provide alternate dates. If rescheduling doesn’t work out, we will issue you a full refund.

There may be times where we cannot provide French/German interpreters, in which case we'll provide English interpretation

Cancellation Policy

For a full refund, cancel at least 8 days before the experience or, cancel within 12 hours of completing the booking*
*Only applies to bookings made 5-7 days before the experience.
Time and days are all in Japan Standard Time

To cancel, see our contact details below.

If you have any other concerns, please contact customer support at
Email: info@deeperjapan.com
Phone: +81 (90) 4533 3732 (Weekdays, 10:00AM-5:00PM JST)

Legal Information and notices required by Act on Specified Commercial Transactions

Legal Name | G. K. STEIN
Address | 7-5-16 Fukazawa, Setagaya-ku, Tokyo 158-0081 JAPAN
Phone | +81 (90) 4533 3732
Email | info@deeperjapan.com
Director of operations | Hikaru Ishikawa
Additional fees | None
Exchanges & Returns | According to our booking cancellation policy
Delivery times | Shown on each product page
Accepted payment methods | Credit card and PayPal
Payment period | At the time of purchase
Value | Shown on each product page